First up I was surprised to see the amount of real estate that the updated Google sitelinks will take up. This makes it even more important for you to go into google webmaster tools and make sure you have everything setup right. If you don’t have sitelinks for your site the answer is simple. [...]

First story we mention is about patent trolls: Lodsys, a firm holding several tech patents including one for an upgrade button that is part of an in-app purchasing system, is apparently filing suit against several developers who have used this technology. read more. Great new mobile future exercise happening at Stanford... At the MobiSocial Lab, [...]

Today we talk about the terrible customer service of Facebook. I also re-mention a great tool for community management for Twitter (Commun.it) and we talk a little about direct mail. First up is a story that broke on how Facebook takes down a page before checking (great move FB): Got enemies on Facebook? Facebook is [...]

Today at Where 2.0 Pete Warden and I will announce the discovery that your iPhone, and your 3G iPad, is regularly recording the position of your device into a hidden file. Ever since iOS 4 arrived, your device has been storing a long list of locations and time stamps. We’re not sure why Apple is [...]

Does the latest change from Google help local search? If so what should you do about it? CNET has now released some data, as it compiled about 100,000 Google results, testing Google.com in March, and then last week, just after the new update. The data reflects earlier reported data from SearchMetrics in terms of news [...]

LinkedIn’s initial public offering document contains a startling admission that few seem to have noticed: Its own members mostly don’t use the site at all, or hardly ever. That’s a concern for a business that is reliant on advertising, as LinkedIn is. The offering document’s “risks” section says. Read more here. If you, like me, [...]

I’ve often said that if the consumer or general public could hear how marketers speak about them they would be shocked. We have two stories today that I’d like to highlight elements that would make the consumer turn their head to the side. UltraViolet will live or die on the strength of its marketing. Sony [...]

Facebook’s brand new deals service will kick off with several very recognizable names. Retailers Macy’s and American Eagle Outfitters and restaurant chain Chipotle Mexican Grill announced today that they will participate in the Facebook Deals launch. More here and here. check out Pay by mobile service Boku. From NYTimes Blog: The number of people using [...]

Archstone is letting residents at any of its 190 apartment communities pay their rent and submit service requests via a mobile application. In addition to paying rent, residents can view their account balance. The application is available for free download in Apple’s App Store. read the rest here… Almost nine in ten online Americans (87%) [...]

Given that half the brain is devoted to processing visuals, you wouldn’t think companies would settle for using that mental real estate foolishly, and yet it happens all the time. In advertising layout after layout, the consumers’ eyes don’t fixate on anything much (thereby sacrificing consideration) or at a minimum don’t ever focus on the [...]